The information collected falls into two categories:

• Information you provide voluntarily: full name, delivery address, phone number, and email address, entered when you place an order, submit the contact form, or sign up for our mailing list.
• Information collected automatically: IP address, browser and device type, how you arrived at the Website, and the pages you viewed. This information is statistical in nature and does not identify you personally.

Please note: credit card details are not collected by us, do not pass through the Company's servers, and are not stored by the Company at any stage. They are entered directly with our secure, PCI-DSS-compliant payment processor.

You are not legally required to provide this information, but without it we cannot process an order or respond to an inquiry.

The information is used for the following purposes only:

• Processing the order, collecting payment, and delivering the product.
• Providing customer service, responding to inquiries, and handling returns and warranty claims.
• Sending order and shipping status updates.
• Improving the Website and the shopping experience, based on aggregate statistical data.
• Sending marketing communications — only if explicit, separate consent has been given.

• The Company does not sell, rent, or transfer personal information to third parties for marketing purposes.
• Information is shared with third parties only to the extent required to provide the service — the payment processor, the shipping company, and the website hosting provider — and only the information essential for them to perform their role.
• Beyond that, information will be disclosed only pursuant to a court order or a legal obligation.

The Website uses cookies — small text files stored in your browser — to keep the shopping cart working properly, save preferences, and measure performance.

• You can block or delete cookies through your browser settings. Blocking cookies entirely may impair parts of the Website, most notably the shopping cart and checkout process.
• The analytics tools we use provide us with aggregate, anonymous data only, and do not allow us to identify any particular visitor.

The Website is secured with an SSL certificate, and all traffic on it is encrypted. Access to personal information is restricted to those who need it to perform their role.

The Company takes industry-standard security measures, but cannot guarantee complete immunity from unauthorized access. If a security incident involving personal information occurs, the Company will act in accordance with the law and notify those affected.

Under the Privacy Protection Law, 5741-1981, you have the following rights:

• To review the personal information held about you.
• To request correction of information that is inaccurate, incomplete, or out of date.
• To request deletion of the information, subject to legal retention obligations — such as the obligation to retain bookkeeping records.
• To withdraw your consent to receive marketing communications at any time, by clicking the unsubscribe link at the bottom of any message or by contacting us.

Requests to exercise these rights should be sent to the email address listed below and will be answered within a reasonable time.

The Company may update this policy from time to time. The binding version is the one published on this page, and the date of the last update appears at the bottom of it.

Magen Ptilim Ltd.

• Email: [email protected]
• Phone / WhatsApp: +972548359452

For any question about this Privacy Policy or the information held about you — we're here.